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Faq

How to use this Store?

This website works like many other online store sites, using an account / cart / checkout procedure to do your online shopping.

How can I check the status of my order?

You can view and change the status of your order at any time by visiting the My Account section of Hose and Connectors. View My Account now.

Product not received?

If you are having difficulties in tracking your goods, or they have not arrived, please contact us and we will chase the carrier for you. It’s all part of the service delivery of a product if it arrives damaged.

What should I do if anything arrives damaged?

Our products are well-packaged to prevent damage during shipping. If an item looks damaged or parts are missing, you may conveniently request replacement parts. We will make every effort to help you obtain the necessary replacements as quickly as possible at no extra cost to you.